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John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5077
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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I have an HP Deskjet 1510 printer and when I try to print, I

Customer Question

I have an HP Deskjet 1510 printer and when I try to print, I get empty paper tray message even though there is paper in the tray. When I remove the paper and put it back in, I get a paper jam message. The paper feeds about 3 inches. Printer was working fine a couple of days ago.
Submitted: 1 year ago.
Category: Printers
Expert:  Sowrav D. replied 1 year ago.

Thanks for posting your question on Can you tell me the cartridges can move freely or not ?

Customer: replied 1 year ago.
the cartridges do move freely