Printer Repair Questions? Ask IT Technicians for Answers ASAP
Hello and good morning to you.
The main reason why the printer will not feed the paper is that the feed roller is either worn or dirty. To resolve the issue, try using the automated roller cleaning built in to the printer. That will clean dirt off the rollers. Try to see if the paper will now feed by printing something.
If the paper is still not feeding, use a lint-free cloth, slightly dampened, to thoroughly clean the rollers. Then try to print again.
If the problem is still there, it means that the rollers are worn and need to be replaced.
Please let me know if it prints after the automatic or manual roller cleaning.
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