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Richard
Richard, Technician
Category: Printers
Satisfied Customers: 38577
Experience:  Printer and scanner problem resolver for over 15 years
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Have a CANON MG 5250 just replaced 525 black cartridge with

Customer Question

have a CANON MG 5250
just replaced 525 black cartridge with new one
came up with ERROR C000
tried turning OFF ...ON
Error stillersists
please help
Submitted: 1 year ago.
Category: Printers
Expert:  Richard replied 1 year ago.

Hi there and welcome

This error refers to an incorrectly inserted ink cartridge.

Can you remove the black cartridge and ensure you took the plastic off that covers the contacts

Then put it back in and make sure it clicks right down so it is flat

Tell me if this removes the error please.