Printer Repair Questions? Ask IT Technicians for Answers ASAP
Hello, I'm Wes, and I'll be assisting you today.
There are a couple of things you can try:
1. Unplug the printer and try to hold it upside down to shake the item loose
2. Use tweezers to pull the item out
3. Remove the screws holding the top cover together and remove the item (this is difficult and usually done by a printer repair technician)