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VanMagnus Systems
VanMagnus Systems, Engineer
Category: Printers
Satisfied Customers: 1151
Experience:  I have more than 20 years of experience in the Printer Hardware and Software support. A+ certified.
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Replaced drum and it worked week and I'm getting same error

Customer Question

replaced drum and it worked for a week and I'm getting same error message again
JA: Just to clarify, what's the exact make and model of your machine?
Customer: hl4040cn
JA: Huh?
Customer: brother HL4040CN
JA: What troubleshooting have you tried?
Customer: removed toners and moved the green tabs and replaced toners and drum
JA: The printer expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: no thank you
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Printer Technician about your situation and then connect you two.
Submitted: 1 year ago.
Category: Printers
Expert:  VanMagnus Systems replied 1 year ago.

Hello, and thank you for choosing JA for your support needs. To better assist you with this issue.

What is the exact error message that is shown, Sir or Madam?