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Richard
Richard, Technician
Category: Printers
Satisfied Customers: 36777
Experience:  Printer and scanner problem resolver for over 15 years
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I HAVE A PIXMA CANON MX470 (FAX,PRINTERXPS, SERIES PRINTER

Customer Question

I HAVE A PIXMA CANON MX470 (FAX,PRINTERXPS, SERIES PRINTER WIRELESS. WE LOST ALL OUR ELECTRICITY AND NOW WE CAN NOT PRINT FROM THE COMPUTER. HOW DO WE
GET IT IN SINC?
Submitted: 1 year ago.
Category: Printers
Expert:  Richard replied 1 year ago.

Hi there and welcome

Is it connecting to your computer via a USB cable or via Wireless?

And are you on a windows or mac computer and which version?

Customer: replied 1 year ago.

I AM ON A DELL - WINDOWS 7

Expert:  Richard replied 1 year ago.

Is it connecting to your computer via a USB cable or via Wireless?

Customer: replied 1 year ago.
wireless router
Expert:  Richard replied 1 year ago.

Thanks

Can you remove the power to the printer and the wireless router ans wait 5 minutes.

Then connect the power to the wireless router, wait 5 minutes, power on the printer, then restart the computer and tell me if it now functions please.

Customer: replied 1 year ago.
MY PRINTER STILL IS NON-OPERABLE - PLEASE REFUND MY DEPOSIT.

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