Printer Repair Questions? Ask IT Technicians for Answers ASAP
Hello, I'm Wes, and I'll be assisting you today.
How long before you replaced the ink did the printer sit idle.
Has it been a while since you printed?
This problem happens most of the time when the printer does not print for a while, even less than 1 week.The problem is that the print head is clogged. You did the right thing by running the head cleaning several times. It does use up a lot of ink.
Since you have ran the head cleaning already, the next step is to replace the print head since it is clogged beyond normal cleaning.
If your printer is still under warranty, you can get a free replacement through Epson warranty.
If your printer is not under warranty, you can order a replacement print head from Epson parts directly. Usually around $40.
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