Printer Repair Questions? Ask IT Technicians for Answers ASAP
Hi there and welcome
What exactly happens when you try to do a scan?
Connect it to a different USB port on the computer then try to scan.
Do you still get the error?
Which version of windows are you using?
click start, type in
Click file, Scan and tell me if there you can scan please
ok, restart the computer and then try again to scan this way please