How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Richard Your Own Question
Richard, Technician
Category: Printers
Satisfied Customers: 36526
Experience:  Printer and scanner problem resolver for over 15 years
Type Your Printers Question Here...
Richard is online now
A new question is answered every 9 seconds

I have a Canon MG7520, and there is some paper stuck at the

Customer Question

I have a Canon MG7520, and there is some paper stuck at the back bottom of the printer. Is there a way to get that paper out?
Submitted: 1 year ago.
Category: Printers
Expert:  Richard replied 1 year ago.

Hi there and welcome Lilian

Can you follow the steps please in the video on my link below to remove go through the procedure to remove the paper jam from all areas

If you still cannot reach it, use needle nose pliers or tweezers to allow you access to the paper.

Let me know please how you go.

Customer: replied 1 year ago.
I figured out that there is a door at the back of the printer that I was able to open and get the paper out.
Expert:  Richard replied 1 year ago.

Perfect! that's why I provided the film as it shows all possible places for the jam

If you would like any additional information or assistance, please do not hesitate to let me know.

And please take a second to rate my service by clicking one of the stars at the top of the screen then submit

Thank you

Expert:  Richard replied 1 year ago.

Hi, just checking in. How did things turn out?

Related Printers Questions