How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask John Your Own Question
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5077
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
Type Your Printers Question Here...
John is online now
A new question is answered every 9 seconds

I have a HP Officejet 6700 Printer which will not print or

Customer Question

I have a HP Officejet 6700 Printer which will not print or even copy.
I have done a printer status report it printed and looks OK and also a wireless network test result.
It is about 2 years old have not had a problem until a couple of weeks ago.
Have a computer technician coming next Tuesday but is really annoying me not being able to make a copy of something.
What can I do?
Submitted: 1 year ago.
Category: Printers
Expert:  Nathan replied 1 year ago.

Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.

Sorry to hear you’re having trouble.

When you tried to make a copy, does it output a blank page?
Can you test both black and color copy modes, and let me know the results?