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John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5077
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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Printer M403 is malfunctioning. It will not automatically

Customer Question

printer M403 is malfunctioning. It will not automatically print a document and then will only print one page of a multipage document.
Submitted: 1 year ago.
Category: Printers
Expert:  Dustin replied 1 year ago.

Welcome to, my name is ***** ***** I will do my best to assist you.

To get started, I need to know what type of computer you are using, a Windows XP, Vista, Windows 7, Windows 8, Windows 10 or a Mac.

If its a Mac, please check the OSX version as follows, Click the apple sign at the top left of your screen, then click about this mac. And then where it says version, send that to me as a reply.

Customer: replied 1 year ago.
Windows XP
Customer: replied 1 year ago.
Tried Secure connect - and phone number cannot be entered. I am in Australia.
Expert:  Dustin replied 1 year ago.

You mentioned a secure remote connection, so Ive sent that offer to you.

Once accepted I can send you the connection steps and we can get started.. Otherwise if you reject that offer we will continue with written support alone.

Dustin S

Customer: replied 1 year ago.
Hello Justin,
I nolonger need your support as I have resolved the problem using the HP on-line technical support - chat service which is freely available in Australia.
Nel Cook
Expert:  Dustin replied 1 year ago.


T his link will be of interest to you then.