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Electronics Pete
Electronics Pete, Engineer
Category: Printers
Satisfied Customers: 17930
Experience:  HNC Computing; Large format and multifunction printer expert
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I've using my iPF5100 without a problem. Used it two days

Customer Question

I've using my iPF5100 for years without a problem. Used it two days ago in fact. Did nothing to the printer at all.
Now it won't start up giving Error: E196-404C and to call service.
I have a deadline in 2 hours - how do I fix this now?
Submitted: 1 year ago.
Category: Printers
Expert:  Electronics Pete replied 1 year ago.

Hi Lazarus,

This error means "Serial number mismatch between main controller board and maintenance cartridge ROM board"

To repair this fault, the main controller board will need to be replaced.