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VanMagnus Systems
VanMagnus Systems, Engineer
Category: Printers
Satisfied Customers: 1151
Experience:  I have more than 20 years of experience in the Printer Hardware and Software support. A+ certified.
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I have an HP Office Jet 4500 wireless. Since I am a

Customer Question

I have an HP Office Jet 4500 wireless. Since I am a snowbird, it was not used for over 7 months. However, since returning on 5/25, it was copying; albeit, not real well. Now it stopped copying. There was no signal indicating it's out of ink. Should I replace the ink cartridges or do I have to do some maintenance with the brushes??
Submitted: 1 year ago.
Category: Printers
Expert:  VanMagnus Systems replied 1 year ago.

Hello, and thank you for choosing JA for your support needs. Please do the following:

1. Press the settings button the printer.

2. Go to Tools

3. Clean print head/alignment

4. Let me know your results.

Customer: replied 1 year ago.
Is the setting button on the printer? If so where? If not, I assume its an icon on the screen? Maybe I would prefer that you coonect and fix it for me
Expert:  VanMagnus Systems replied 1 year ago.

Excellent Sir or Madam.

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