How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask John Your Own Question
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5077
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
Type Your Printers Question Here...
John is online now
A new question is answered every 9 seconds

I printed a document but now I can't cancel printing.

Customer Question

I printed a document but now I can't cancel printing. The printer continues to show 'receiving data' and prints one page every minute or so. Doesn't respond to Cancel Printing (red cross). I have a Brother printer /Fax /scanner.
Submitted: 1 year ago.
Category: Printers
Expert:  Ashik replied 1 year ago.

Hi, I'm Ashik. Welcome to JustAnswer. I'm reviewing your question now, and will post back with your reply ASAP

Expert:  Ashik replied 1 year ago.

Are you using using an Apple Mac or Windows PC ?

Expert:  Ashik replied 1 year ago.

What about computer are you using ? Windows PC or a Mac ?

There is a way to force quit the printing process and the instructions depends on the type of computer