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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5077
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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I'm trying to get the canon pixma pro 1 set up and i can't

Customer Question

I'm trying to get the canon pixma pro 1 set up and i can't get the print holder lock to open plus there is an orange light flashing on the left hand button
JA: Has your Canon done this before? And can you guesstimate how old it is?
Customer: its brand new
JA: What troubleshooting have you tried?
Customer: I don't know what to do
JA: The printer expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: just that it's just come out of the box and i have got as far as installing the inks
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Printer Technician about your situation and then connect you two.
Submitted: 1 year ago.
Category: Printers
Expert:  Dustin replied 1 year ago.

Welcome to Justanswer.com, my name is ***** ***** I will do my best to assist you.

Have you already installed the printhead itself?

or, are you trying to remove the cover so you can install the printhead?

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