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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5077
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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I cannot get my printer to connect

Customer Question

I cannot get my printer to connect
Submitted: 1 year ago.
Category: Printers
Expert:  Richard replied 1 year ago.

Hi there and welcome

Has it printed before and stopped working? Or this is the first time you are trying to use it?

Are you connecting via wireless or USB

And is it on a windows or Mac computer and which version?