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John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5077
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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I have a Brother MFC-J825DW. I want to scan using my ADF

Customer Question

I have a Brother MFC-J825DW. I want to scan using my ADF for 2 sides. I look in the help file and the picture shows ADF buttons that are not present when I look at my computer.
Submitted: 1 year ago.
Category: Printers
Expert:  Russell H. replied 1 year ago.

Hi, thank you for contacting My name is Russell. I will do my best to provide the right answer to your question.

I suspect that you need to change your software some. But I may be wrong.

What Windows (or MAC OS X, perhaps, if Apple) version is on your computer?

And, what software do you use to direct and initiate scans ?