How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask John Your Own Question
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5077
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
Type Your Printers Question Here...
John is online now
A new question is answered every 9 seconds

I am trying to connect my new Pixma MG3520 printer to my

Customer Question

I am trying to connect my new Pixma MG3520 printer to my macbook air.
JA: Sometimes things that you think will be really complicated end up being easy to fix. The Printer Technician I'm going to connect you with knows all the tricks and shortcuts. Tell me a bit more about what's going on so he can help you best.
Customer: My Macbook Air does not recognize my PixmaMG3520 printer. I printed the network configuration page to find the printer IP address - the address is blank. My Shaw wireless router has a reset button, I don't know if that's the button to press!
JA: Is there anything else important you think the Printer Technician should know?
Customer: I'm lost in,
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Printer Technician about your situation and then connect you two.
Submitted: 1 year ago.
Category: Printers
Expert:  Joel Kalman replied 1 year ago.

Hello. My name is ***** ***** I can help you solve your problem.

Customer: replied 1 year ago.
Hi,I figured it out while I was waiting for your response ( just luck, not that you were too long!!)
Expert:  Joel Kalman replied 1 year ago.

That is very good. I am glad that you were able to resolve your problem. Thank you for choosing Just Answer.