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John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5077
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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How do you Scan more than 1 page

Customer Question

How do you Scan more than 1 page
Submitted: 1 year ago.
Category: Printers
Expert:  Shefin replied 1 year ago.


Thank you for your question. I amCustomerand I look forward to helping you with your issue today.

May I know the operating system you are using? Is it Windows 7?

How do you connect the printer to the computer? Using USB cable?

Can I access your computer remotely and check the issue?

Thank you.


Customer: replied 1 year ago.
I never agreed to a "free trial" with a $5.00 deposit and a $38,00 fee. Both of those have been deducted from my bank account.
I only approved the $5 money as advice to my problem IF I was satisfied Well I am not satisfied .... I found the answer on my own.
The answer you gave is just a bunch of mumbo jumbo.
Please return the money to my bank. I will be notifying my bank to not fund these amounts to you.
Expert:  Shefin replied 1 year ago.


I am glad to hear that the issue has been resolved. However, I have never answered your question but asked for some information in order to help you properly. I apologize for the inconvenience caused to you.

Please ask for a refund from the customer service from the link below.

Thank you.