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WesPCDr
WesPCDr, Technician
Category: Printers
Satisfied Customers: 1507
Experience:  Over 5 years as a computer and printer repair technician
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I have a model MFC J870. Lately, it takes a time to initiate

Customer Question

I have a model MFC J870. Lately, it takes a long time to initiate a scan. Didn't always do that. Printing seems to be normal. The connection is via WiFi. Can you help?
Submitted: 1 year ago.
Category: Printers
Expert:  WesPCDr replied 1 year ago.

Hello, I'm Wes, and I'll be assisting you today.

Expert:  WesPCDr replied 1 year ago.

Sometimes when scanning the scan resolution is set to high, switching it from 300dpi to 100dpi should make it faster.

Expert:  WesPCDr replied 1 year ago.

Let me know if you need additional help and please rate my answer below.

Thanks