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I have a brother mfc 7340, it needed new toner, so I got new…

Customer Question
hi i have a brother...
hi i have a brother mfc 7340, it needed new toner, so I got new toner, printed for 2days and now still saying needs new toner and will not print. help! I use it to print receipts for my business
Submitted: 2 years ago.Category: Printers
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Answered in 3 hours by:
5/23/2016
Technician: Kraig, Engineer replied 2 years ago
Kraig
Kraig, Engineer
Category: Printers
Satisfied Customers: 604
Experience: Broadcast Engineer for over 7 years.
Verified
Hello Simone.I see that you have tried a few things to get it to print again. More than likely, the toner needs to be re-seated, so you will have to take it out and then push it back in tightly. You said that you are unable to figure out how to get the toner out, so click here to see how to do it. Once you put it back in, try printing again.Let me know whether or not you are able to print.
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Customer reply replied 2 years ago
Still have error message, needed it to work so went to local computer shop for help. However speedy reply and video were helpful.
thank you
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Kraig
Kraig
Kraig, Engineer
Category: Printers
Satisfied Customers: 604
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Experience: Broadcast Engineer for over 7 years.

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