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OKI C610 printer that I have been having problems with paper

Customer Question
jams and now I have...
OKI C610 printer that I have been having problems with paper jams and now I have a 173F error code
Submitted: 1 year ago.Category: Printers
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Customer reply replied 1 year ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Remote Tech Support. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Customer reply replied 1 year ago
Is someone working on my problem
Customer reply replied 1 year ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Secure Remote Assistance. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Answered in 4 hours by:
5/22/2016
Technician: Russell H., Printer and Office Tech replied 1 year ago
Russell H.
Russell H., Printer and Office Tech
Category: Printers
Satisfied Customers: 11,695
Experience: 11+ yrs experience, inkjets & lasers, from huge to portable
Verified
Hi, thank you for contacting JustAnswer.com. My name is Russell. I will do my best to provide the right answer to your question. (I regret that I am not able to offer Live Phone Call service at this time; However, your request is still open to other Experts in this category, and one of them may pick up on it at any time.) That error code seems to be indicating an abnormal (unusually high, or abnormally low) temperature sensed in the printer's fuser. Most likely the fuser will need replacing, period. It may seem like a lot to replace, but it saves a lot of down time. (Cause: usually, the thermal fuse in the fuser blows, preventing a meltdown, and then the fuser doesn't heat up any more, and then the low temperature i.e. room temperature instead of hot-enough-to-burn-skin-at-a-touch, is sensed and the error occurs, stopping printing.)
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Russell H.
Russell H.
Russell H., Printer and Office Tech
Category: Printers
Satisfied Customers: 11,695
11,695 Satisfied Customers
Experience: 11+ yrs experience, inkjets & lasers, from huge to portable

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