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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5077
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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On my MFC-7360N when scanning, the display screen does not

Customer Question

On my MFC-7360N when scanning, the display screen does not show the scanned document. How do I fix this?
Submitted: 1 year ago.
Category: Printers
Expert:  Sudipto replied 1 year ago.
Thanks for posting your question, do you mean you cannot see the scanned image on your computer screen ?
Customer: replied 1 year ago.
That is exactly what I mean/
Expert:  Sudipto replied 1 year ago.
Do you see a black image when you try to scan ?