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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5077
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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I have an error message which says printer head cannot move.

Customer Question

I have an error message which says printer head cannot move. I have pushed it back into the left side space and now when it prints the ink disks get caught on the left side of the paper as it comes forth. Paper gets stuck and crumbles. What can I do?
Submitted: 1 year ago.
Category: Printers
Expert:  Sudipto replied 1 year ago.
Please let me know the make and model no. of the printer ?