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John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5077
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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I have a pixma mg3520 and have had to put two black ink cartridges

Customer Question

I have a pixma mg3520 and have had to put two black ink cartridges into the proper places and had successfully printed a couple of documents, but now I need to print another and the printers two orange lights (on top left of machine) keep flashing and won't print. I don't know what to do.
Submitted: 1 year ago.
Category: Printers
Expert:  Nathan replied 1 year ago.
Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority. Sorry to hear you’re having trouble, Melanie. Can you tell me specifically which lights are flashing, if they are showing any pattern (blink # ***** times, pause repeat), and if they are flashing simultaneously or alternately?