How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Electronics Pete Your Own Question
Electronics Pete
Electronics Pete, Engineer
Category: Printers
Satisfied Customers: 17675
Experience:  HNC Computing; Large format and multifunction printer expert
Type Your Printers Question Here...
Electronics Pete is online now
A new question is answered every 9 seconds

My samsung proexpress printer M3370FD The

Customer Question

hello my samsung proexpress printer M3370FD
The screen saids : Jam inside machine
I don't see any paper jam
How can I solve this problem ? it s not printing
I looked and I also turn off the computer as well Unplugged it.
Submitted: 1 year ago.
Category: Printers
Expert:  Electronics Pete replied 1 year ago.
Hi there,If you cannot see any paper jam, try pushing a piece of stiff card through the machine - this will help clear any small paper fragments or blockages.Pete.
Customer: replied 1 year ago.
that doesnt work and the machine also said open rear door.The door is not open
Expert:  Electronics Pete replied 1 year ago.
The machine is telling you to open the rear door to remove the blockage - it is not telling you that the rear door is already open.