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Electronics Pete
Electronics Pete, Engineer
Category: Printers
Satisfied Customers: 17642
Experience:  HNC Computing; Large format and multifunction printer expert
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I just tried to print double sided and now the printer won't

Customer Question

I just tried to print double sided and now the printer won't print anything either double or single sided without having the paper jam. It has never had a paper jam before.
I clear the paper out and it happens over and over again
My printer is an Epson XP 860 and is probably about 6 months old
Hope you can help
Thanks, Simone
Submitted: 1 year ago.
Category: Printers
Expert:  Electronics Pete replied 1 year ago.
Hi Simone,Check for any small blockages - if it is difficult to see inside the machine, try pushing a piece of stiff card all the way through it to help clear any blockages.Let me know if that helps?
Customer: replied 1 year ago.
Thanks Pete, I took the printer to the shop I bought it and we opened it up in a way I didn't know how and there was a whole crumpled up piece of paper stuck in there. All fixed. thanks anyway. Simone