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John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5077
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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My Canon MX922 printer will not stay connected to my Mac Mini,

Customer Question

My Canon MX922 printer will not stay connected to my Mac Mini, using OS X El Capitan. For a while I was having to shut down and restart printer for it to connect and it simply will not connect!
Submitted: 1 year ago.
Category: Printers
Expert:  John replied 1 year ago.
Hello. Welcome to Just Answer. Please allow me to assist you with your question today. I am John, I will do my very best to help you solve this problem.Is it connected to your Mac Mini with a USB cable? Or is it wireless? Have you replaced your wireless router recently? Or changed the name or password ***** your wireless network?Have you reset the network info from the printer? Thanks, John