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I'm getting an e3 paper jam message it won't reset. JA:

Customer Question
I'm getting an e3 paper...
I'm getting an e3 paper jam message it won't reset.
JA: Sometimes printer issues that you think will be really complicated end up being easy to fix. The Printer Technician I'm going to connect you with knows all the tricks and shortcuts. Tell me a bit more about what's going on so he can help you best.
Customer: I go to print and it looks good is flashing 1 copy and when I hit start the e3 error comes up
JA: Is there anything else the Printer Technician should be aware of?
Customer: It said paper jam at one point. But not anymore just the e3 error
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Printer Technician about your situation and then connect you two.
Submitted: 1 year ago.Category: Printers
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Customer reply replied 1 year ago
It's been more than 10 minutes. Still waiting for my answer
Answered in 5 hours by:
5/9/2016
Technician: Electronics Pete, Engineer replied 1 year ago
Electronics Pete
Category: Printers
Satisfied Customers: 18,604
Experience: HNC Computing; Large format and multifunction printer expert
Verified
Hi there,What is the make and model number of the printer?
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Technician: Electronics Pete, Engineer replied 1 year ago
Hi, I haven't heard back from you yet - please reply and let me know if you still need assistance with this.
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Electronics Pete
Electronics Pete
Electronics Pete, Engineer
Category: Printers
Satisfied Customers: 18,604
18,604 Satisfied Customers
Experience: HNC Computing; Large format and multifunction printer expert

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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