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Ask Viet - Printer Tech Your Own Question
Viet - Printer Tech
Viet - Printer Tech, Printer Technician
Category: Printers
Satisfied Customers: 37451
Experience:  Troubleshoot printers, scanners, etc.
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I have a Canon MG6220. I recently moved and my wifi connection

Customer Question

I have a Canon MG6220. I recently moved and my wifi connection changed. My printer no longer is connected to my pc. When I try to print I continually get a message that my printer is 'offline'. How can I correct?
Submitted: 1 year ago.
Category: Printers
Expert:  Viet - Printer Tech replied 1 year ago.
Hi,I'm sorry about the issue. Are you able to go to the network / LAN / WLAN / wireless setup menu on the printer's screen?Do you have windows xp, vista, or 7, or 8, 10, or mac computer?Please reply at the box below. Thank you,
Expert:  Viet - Printer Tech replied 1 year ago.
On the printer device, use the scroll wheel to navigate, then select option Setup. Then select option Wireless LAN Setup. Then select / connect to your wireless network name, and check.- Please click on the website below for video instructions:; Note: Watch only the first 1:30 minute.- If there is still any issue, please let me know the model of your new internet modem / router device, and if you have Windows XP, Vista, or 7 or 8 or 10, or Mac computer. Also, please let me know if you are stuck at any step.When you are available, please type at the box below, then click on the Send button below to communicate with me, so I can help further. Thank you,