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VanMagnus Systems
VanMagnus Systems, Engineer
Category: Printers
Satisfied Customers: 1156
Experience:  I have more than 20 years of experience in the Printer Hardware and Software support. A+ certified.
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I have a HP Officejet 6700 Premium. The fax will not go through

Customer Question

I have a HP Officejet 6700 Premium. The fax will not go through ... error message 338? what is the problem?
Submitted: 1 year ago.
Category: Printers
Expert:  VanMagnus Systems replied 1 year ago.
Hello and thank you for choosing JA for your support needs, Sorry for the issue. Here are a few things I would try first though. 1. Press the right arrow and go into the setup menu.2. Select the Fax Menu3. Select Advanced Fax Setup4. Turn Error Correction Mode (ECM) off5. Set Fax Speed to slow