How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask John Your Own Question
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5077
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
Type Your Printers Question Here...
John is online now
A new question is answered every 9 seconds

My printer will not print. It's a work force 7620. An error

Customer Question

My printer will not print. It's a work force 7620. An error message keeps popping up
JA: Sometimes things that you think will be really complicated end up being easy to fix. The Printer Technician I'm going to connect you with knows all the tricks and shortcuts. Tell me a bit more about what's going on so he can help you best.
Customer: It's a epson WF 7620. When I attempt to print an error message comes up. Error code:0x9D
JA: Is there anything else the Printer Technician should be aware of?
Customer: I am printing wireless.
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Printer Technician about your situation and then connect you two.
Submitted: 1 year ago.
Category: Printers
Expert:  Joel Kalman replied 1 year ago.
Hello. My name is ***** ***** I can help you solve your problem. What is your computer operating system?
Customer: replied 1 year ago.
Printing from iPhone and computer OS X
Customer: replied 1 year ago.
Mavericks I believe
Expert:  Joel Kalman replied 1 year ago.
I will be online this evening. I can assist you with your problem then. Thank you for your patience.