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Ask Electronics Pete Your Own Question
Electronics Pete
Electronics Pete, Engineer
Category: Printers
Satisfied Customers: 18129
Experience:  HNC Computing; Large format and multifunction printer expert
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I have a 9340cdw and when printing invoices paper is wrinkling

Customer Question

I have a 9340cdw and when printing invoices paper is wrinkling and I am getting drum message and some of my invoices have smudges on them
Submitted: 1 year ago.
Category: Printers
Expert:  Electronics Pete replied 1 year ago.
Hi Steve,How old is the printer? How many copies has it done? Has the drum ever been changed?If the drum is due to be changed then you will need to try that first.Pete.
Customer: replied 1 year ago.
1 year old
14200 pages
drum has never been replaced
Expert:  Electronics Pete replied 1 year ago.
The drum yields up to 15,000 pages, so it is likely time to replace it.
Expert:  Electronics Pete replied 1 year ago.
The part number for the drum is DR221CL.These normally cost around $150.I have found them on Amazon for $117:http://www.amazon.com/BRTDR221CL-Brother-DR221CL-Imaging-Drum/dp/B00KOHEAAU
Expert:  Electronics Pete replied 1 year ago.
Hi, just checking in on your question, do you need any further assistance?