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John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5077
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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Pro 10 printer: trying to print an 8x10 photo on 8 1/2 x 11

Customer Question

Pro 10 printer: trying to print an 8x10 photo on 8 1/2 x 11 photo paper. Receive error message width of paper shorter than specified size. Loaded paper both portrait and landscape receive same message. Unchecked box for "detect paper width". Starts printing with about a 2 inch margin so does not print full picture.
Submitted: 1 year ago.
Category: Printers
Expert:  Sudipto replied 1 year ago.
Do you have checked the paper size in your computer ?