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John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5077
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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My Brother HL-2170 W printer was working just fine via USB

Customer Question

my Brother HL-2170 W printer was working just fine via USB port to my wive's lap top, and I had opened to try and find out where the Ink cartridge was so I could buy another one incase we ran out, and then it would not turn back on when put back together...the light would'nt come on. my wife in the mean time had taken her computer to work, but I then hookded the USB cable up to my other home desktop windows Vista and the light still wont come on the printer
Submitted: 1 year ago.
Category: Printers
Expert:  Sudipto replied 1 year ago.
Do you have disconnected and reconnected the power cord properly ?

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