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John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5077
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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Ink is full, cleaned everything, will print nozzle images etc.

Customer Question

Ink is full, cleaned everything, will print nozzle images etc. started holding and doubling
images from computer, then trying to copy, old images come out, not new ones, ran
copy, till it cleared, now try to copy, makes all the noises, wait ,prossing etc then
says printing, blank paper comes out,, killed power , starts up making allthe noises
says wait , prossing, still blank...saame thing from comp. comp. sends,canon says
prossing, nothing comes out,,, says everything is fine,, just started..
printer three years old,, thanks Andy
Submitted: 1 year ago.
Category: Printers
Expert:  Asriel replied 1 year ago.
Good Afternoon Andy, I'm sorry to hear you're having trouble with your printer. I'd like to remotely access your computer to help troubleshoot this further. I'll send you a request now.