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John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5077
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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How much do you charge?

Customer Question

How much do you charge?
Submitted: 1 year ago.
Category: Printers
Expert:  Dustin replied 1 year ago.
Welcome to, my name is ***** ***** I will do my best to assist you. To get started, I need to know what type of computer you're using.Windows XP, Widows Vista, Windows 7, Windows 8, Or a Mac. If it's a Mac, please check the OSX version as follows. Click the apple sign at the top left of your screen, then click about this mac. And then where it says version, send that to me as a reply.
Customer: replied 1 year ago.
HP Laptop about 6 years old with Windows 10.I think the computer is OK it is the printer that is the problem.
Customer: replied 1 year ago.
Can you phone me.(###) ###-####I have not used used Skype or Facertime.
Expert:  Dustin replied 1 year ago.
If youd prefer, I can connect to your computer from here, go through any needed repairs or updates on screen directly in order to get the printer working. Ive sent that offer to you, once accepted or rejected we can continue. Dustin S.