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Viet - Printer Tech
Viet - Printer Tech, Printer Technician
Category: Printers
Satisfied Customers: 37445
Experience:  Troubleshoot printers, scanners, etc.
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I have a Canon MF8580Cdw and replaced the black toner with

Customer Question

I have a Canon MF8580Cdw and replaced the black toner with genuine Canon 118 toners. Error code keeps saying 'remove tabs/pieces of tape from the toner cartridge. Black (K)"
I've tried two different brand new one and it keeps saying thing. When I put the old remanufactured blsck toner back in, it works but the toner.
Submitted: 1 year ago.
Category: Printers
Expert:  Viet - Printer Tech replied 1 year ago.
Hi,I'm sorry about the issue. Please pull the tape straight out from the new ink toner cartridge first. Please click on the website below for the illustration:https://support.usa.canon.com/library/attachments/CanonUSA/TroubleshootingContents/Images/Global/G0150023.gif- Also, please click on the website below for the full instructions / illustrations on how to replace Toner Cartridges:https://support.usa.canon.com/kb/index?page=content&id=ART142001&actp=search&viewlocale=en_US&searchid=1460781348796Please reply at the box below to continue. Thank you.
Expert:  Viet - Printer Tech replied 1 year ago.
When you are available, please type at the box below, then click on the Send button below to communicate with me, so I can help further. Thank you.
Expert:  Viet - Printer Tech replied 1 year ago.
Hi,Do you still need help with this?When you are available, please type at the box below, then click on the Send button below to communicate with me, so I can help further. Thank you.