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John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5077
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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The printer will not print desired documents. It prints "printer

Customer Question

The printer will not print desired documents. It prints "printer settings" multiple times.
Submitted: 1 year ago.
Category: Printers
Expert:  tekbabe replied 1 year ago.
Hello I would be glad to work with you regarding your printer issueIt sounds like your issue is not the printer but the settings on your computerWhat are you trying to print? microsoft document?Are you printing wirelessly or directly form computer/laptop to your printer?Let me know when you are available to work with me as I can speak to you on the phone if you would like and/or help you remotely Thanks!Customer