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Viet - Printer Tech
Viet - Printer Tech, Printer Technician
Category: Printers
Satisfied Customers: 37873
Experience:  Troubleshoot printers, scanners, etc.
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I have a Mac with 10.10.5 and a brother printer scanner MFC-J6920DW.

Customer Question

I have a Mac with 10.10.5 and a brother printer scanner MFC-J6920DW. I can scan but cannot open the control centre on my Mac. At present it sends my scan to a picture folder but I would like to nominate where the files go? Cane help me.
Submitted: 1 year ago.
Category: Printers
Expert:  Viet - Printer Tech replied 1 year ago.
Hi,I'm sorry about the issue. Please trash the ControlCenter application file, then download and install the new Scanner Driver at the Brother website below: the download file name is ***** ***** then check.; or you can use the direct website link below to download / install the Scanner Driver: reply at the box below to continue. Thank you.