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VanMagnus Systems
VanMagnus Systems, Engineer
Category: Printers
Satisfied Customers: 1151
Experience:  I have more than 20 years of experience in the Printer Hardware and Software support. A+ certified.
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I have a paper jam in my MG4220. How do I clear it?

Customer Question

I have a paper jam in my MG4220. How do I clear it?
Submitted: 1 year ago.
Category: Printers
Expert:  VanMagnus Systems replied 1 year ago.
Hello and thank you for choosing JA for your support needs. I needs to ask a question or two of you to better assist you. Hve you opened the Top cover and moved the Black Tab to the left and reached in the printer to remove the paper???
Customer: replied 1 year ago.
no. don't know how to remove top cover, and so don't know anything about the black tab
Expert:  VanMagnus Systems replied 1 year ago.
OK, here is some instruction for you. above is a Video that walks you through the process that I described above.