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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5077
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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Epson wf-4630 1/8 inch blurred text across page horizontally

Customer Question

epson wf-4630
1/8 inch blurred text across page horizontally every 1.333 inches down the whole page.
printer 6 months old.
Submitted: 1 year ago.
Category: Printers
Expert:  Md. Sadique replied 1 year ago.
Hello and thanks for your question. I look forward to assisting you today with the best answer possible.What is your computer's operating system?for eg: windows 10 etc.
Customer: replied 1 year ago.
windows 7
Expert:  Md. Sadique replied 1 year ago.
Would you like me to remote in your computer and work on the issue directly?
Customer: replied 1 year ago.
notell me ideas about what can cause this.jim
Expert:  Md. Sadique replied 1 year ago.
Did you change any paper setting recently?
Customer: replied 1 year ago.
only recently to try to resolve the problem.
i.e the "improve horizontal streaks" setting has no noticeable effect.
Customer: replied 1 year ago.
this is a sample print
http://www.usfamily.net/print.jpg
the streaks are vertical as this print is landscape.
Expert:  Md. Sadique replied 1 year ago.
Did you try cleaning the printhead?
Expert:  Md. Sadique replied 1 year ago.
This problem is related to the printer's printhead because a printhead is the part which puts ink onto the paper.
Customer: replied 1 year ago.
yes i knew that.
unless you have knowledge of this issue i will figure it out myself.
Expert:  Md. Sadique replied 1 year ago.
As of first step I will suggest you to perform a printhead cleaning.
Customer: replied 1 year ago.
yes, tried that a number of times.
Expert:  Md. Sadique replied 1 year ago.
Then let's try manually cleaning the printhead.Take a paper towel and fold it into 4 turns and make it little thick. Then add little rubbing alcohol to it and then place it in the path of the printhead carriage. Then move the printhead carriage over it a few times.Please follow this link to see a video : http://www.youtube.com/watch?v=yrAqXjX10xsTell me if it makes any difference to your problem.
Customer: replied 1 year ago.
thats a good idea. i will try it
i wont respond with results until tomrrow.
Expert:  Md. Sadique replied 1 year ago.
Keep me posted!