How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Electronics Pete Your Own Question
Electronics Pete
Electronics Pete, Engineer
Category: Printers
Satisfied Customers: 18113
Experience:  HNC Computing; Large format and multifunction printer expert
Type Your Printers Question Here...
Electronics Pete is online now
A new question is answered every 9 seconds

Model mfc240c i was printing a number of pages and i walked

Customer Question

model mfc240c
i was printing a number of pages and i walked away my cat attacked the printed pages that were finished and the printer feed jammed up!!
cleaned out the paper jam, but now when the paper feeds the last part of the paper engagement starts to make a whirring noice and then sounds like gears grinding and the paper jams!!!
the printers says to check maintenance trouble shooting, can you assist to help me fix this the printer has worked great until my cat attacked it
Submitted: 1 year ago.
Category: Printers
Expert:  Electronics Pete replied 1 year ago.
Hi Darrell,There may be a fragment of paper still trapped inside the printer - Try pushing a piece of stiff card all the way through the paper slot in the machine to help clear any blockages.Reply back and let me know if that works...Pete.