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Electronics Pete
Electronics Pete, Engineer
Category: Printers
Satisfied Customers: 17410
Experience:  HNC Computing; Large format and multifunction printer expert
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My name is ***** ***** and my HP Deskjet 3520 ink carriage

Customer Question

Hello, my name is ***** ***** and my HP Deskjet 3520 ink carriage will not slide into place when I open the access door.
JA: Thanks. Can you give me any more details about your issue?
Customer: Well, this has happened before and I had it taken in but I'm not sure what they did to fix it. I was hoping it wouldn't do this again but it is.
JA: OK got it. Last thing — Technicians generally expect a deposit of about $18 to help with your type of question (you only pay if satisfied). Now I'm going to take you to a page to place a secure deposit with JustAnswer. Don't worry, this chat is saved. After that, we will finish helping you.
Submitted: 1 year ago.
Category: Printers
Expert:  Electronics Pete replied 1 year ago.

Hi there,

Customer: replied 1 year ago.
Hello! I can't see anything past "Hi there," on your response.
Expert:  Electronics Pete replied 1 year ago.

Thanks for replying back to me.
You were offline when I replied previously.


Check for any obstructions that may be preventing the carriage from moving across.

Try manually sliding the carriage across and let me know if it moves for you...

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