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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5077
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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I have just upgraded to Windows 10, previously on Windows 7.

Customer Question

I have just upgraded to Windows 10, previously on Windows 7. I have a brother MFC - 9460CDN printer.
I am unable to print, just keep getting an error message.
Submitted: 1 year ago.
Category: Printers
Expert:  Sudipto replied 1 year ago.

Do you have downloaded and reinstalled the latest driver and software for Windows 10 ?

Customer: replied 1 year ago.
Windows offered a free upgrade to Windows 10 which I accepted. Not sure what it actually did as part of the process.
Expert:  Sudipto replied 1 year ago.

Do you use an USB cable to connect the printer with the PC ?

Customer: replied 1 year ago.
have a USB connection
Customer: replied 1 year ago.
Waiting on a response?
Customer: replied 1 year ago.
Can someone please respond ???
Expert:  Sudipto replied 1 year ago.

Sorry, I could not get back to you earlier, as I was offline. Please let me know, if you want to contine now.

Expert:  Sudipto replied 1 year ago.

Sorry, I could not get back to you earlier, as I was offline. Please let me know, if you want to continue now.

Customer: replied 1 year ago.
In the absence of any response from yourself I have gone to another source and resolved the problem. I agreed to the payment of $46 for your service, but as you have not done anything I do not expect to be charged.

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