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Need to speak to technician re paper jam. Do not know how to

Customer Question

Need to speak to technician re paper jam. Do not know how to lift toner cover on new mf227dw
Submitted: 1 year ago.
Category: Printers
Expert:  databank876 replied 1 year ago.

Hello Stella.

Lifting the toner cover is relatively simple:

(1) Turn the printer power off.

(2) Place your fingers under the keypad and gently push the cover upwards.

(3) The cover below that is the toner cover. Flip it up with your hand.

Click here to see a video that shows how to do it.

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Have a good evening.