Printer Repair Questions? Ask IT Technicians for Answers ASAP
I'm sorry about the issue. Are you currently able to make a copy from the printer's glass (not printing from the computer)?
Is the printer connected to the computer with a USB cable?
Do you have windows xp, vista, or 7, or 8, 10, or mac computer?
Please reply at the box below. Thank you,
Thank you. Can you please put a document or photo faced down on the printer's glass, then use the Copy option / button on the printer, does it make a copy or not?
Please try the following fix:
Please reply at the box below to continue. Thank you.
When you are available, please type at the box below, then click on the Send button below to communicate with me, so I can help further. Thank you.