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John, Computer Science Engineer
Category: Printers
Satisfied Customers: 14602
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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I have an new Epson 4550 printer. I can't seem to be able to

Customer Question

Hi I have an new Epson 4550 printer. I can't seem to be able to get photo paper or heavier paper to print unless I go through the printer menu which is very convoluted. I've tried changing the paper type from Windows 8 but I get the "The paper type does not match..." screen. Any ideas?
Thanks so much for your service.
Submitted: 1 year ago.
Category: Printers
Expert:  John replied 1 year ago.

Hello. Welcome to Just Answer. Please allow me to assist you with your question today. I am John, I will do my very best to help you solve this problem.

Which operative system do you have? Go to to find out.



Customer: replied 1 year ago.
John, as mentioned above Win 8
Customer: replied 1 year ago.
Pls cancel. I think i had the wrong paper. Thanks
Expert:  John replied 1 year ago.

OK, sorry about that. In order to select photo paper, instead of clicking the printer icon to print your photos, click the File menu, then click Print, then choose your printer and click Preferences, there you have to choose the paper type. Make sure to choose the right paper type there.


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