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I need support for an older Canon copy machine (ImageClass
I need support for an older Canon copy machine (ImageClass MF6540). I can't get the jam indicator to let me copy again after removing the jammed paper. Can you give me a contact to resolve? I can't fi… read more
Guru Raj
Guru Raj
BSC
29 satisfied customers
I have a paper jam and cannot get to it to remove the paper
I have a paper jam and cannot get to it to remove the paper that is stuck. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
15,010 satisfied customers
' Printer still says there is a paper jam and I do not see
Printer still says there is a paper jam and I do not see any … read more
VanMagnus Systems
VanMagnus Systems
Professor
Vocational, Technical or Trade Scho
2,204 satisfied customers
Canon Image Class D760Internal paper jam, cant reach itAlarm
Canon Image Class D760 Internal paper jam, can't reach it Alarm light on System Error message E002-000 This printer has been a "war horse" for us, but now won't work, what do we do!?… read more
dennish1274
dennish1274
I.T. Administrator
Vocational, Technical or Trade Scho
43 satisfied customers
I have a Canon MX870 printer/scanner/fax/copier. There's a
I have a Canon MX870 printer/scanner/fax/copier. There's a paper jam. Please help! I can't even SEE the jammed paper. I stupidly loaded a 1/2 sheet in cassette instead of in rear feeder. I NEED to kno… read more
Colin Vincent
Colin Vincent
Company director/Engineer
City & Guilds 224
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My canon copier PC745 is showing a symbol checkmark8, red
My canon copier PC745 is showing a symbol checkmark8, red background, white lettering. think that means paper jam but there is no paper jam. Won't copy anything … read more
Russell H.
Russell H.
Printer and Office Tech
Vocational, Technical or Trade Scho
3,420 satisfied customers
Toolbox 4.9 no longer in my device manager. I looked under
Toolbox 4.9 no longer in my device manager. I looked for it under imaging devices and it is not there. What brought me there-- scanner not connected msg (Windows 10 & printer drivers up-to-date. Copie… read more
Dustin
Dustin
Support Technician
8,066 satisfied customers
I have a Brother HL 5470 DW that is having jamming problems.
Hello, I have a Brother HL 5470 DW that is having jamming problems. For the last few years it has been super reliable and now all of a sudden it is creating paper jams in the front and in the back. An… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
5,481 satisfied customers
I tried your cardstock advice for a jam on my Canon MF 6540,
I tried your cardstock advice for a jam on my Canon MF 6540, no luck. Any other suggestions would be greatly appreciated… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
5,481 satisfied customers
I have a Canon PC745 copier that is over 14 years old. It
I have a Canon PC745 copier that is over 14 years old. It has recently been putting 2 inch white strip down middle of pages. Now every time you try to copy it is showing a jam. Is it the drum or just … read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
5,481 satisfied customers
I have a Canon Image class MF6540 - Ive had it for years
I have a Canon Image class MF6540 - I've had it for years and just use the printer and now I need to use the Scanner and cannot get it to work. Help. Thanks ! Mark… read more
Richard
Richard
Retired
Associate Degree
1,396 satisfied customers
I have a canon image class 6540 copier. We have a paper jam
I have a canon image class 6540 copier. We have a paper jam in the upper area that I can't get out. Is there a way to take a part out so I can get at the jam.… read more
Handy--Andy
Handy--Andy
Technical
HND Computer Studies
957 satisfied customers
I have a question on a Canon MF5750 printer. It has worked
I have a question on a Canon MF5750 printer. It has worked perfectly ever since we bought it, but now seems to have an issue when it is trying to process multi-page documents: it jams every time. The … read more
Nathan
Nathan
Bachelors of Science
1,535 satisfied customers
we have a 6540 less than a year old. yesterday, it said paper
we have a 6540 less than a year old. yesterday, it said paper jam and open left hatch. there is no paper jam, we have turned machine off, reset, and combed it for anyhting visibly wrong, the red butto… read more
Andy
Andy
Elec & Comp pro
MS Electrical Engineering
2,717 satisfied customers
I have a Canon PC745 copier. The copies are coming out with
I have a Canon PC745 copier. The copies are coming out with "threads" of ink on top of the copied print. Some print is a bit blurry. The manual suggested I use the attached brush in the lid to clean t… read more
Russell H.
Russell H.
Printer and Office Tech
Vocational, Technical or Trade Scho
3,420 satisfied customers
Canon PC745 had paper jam which originated in the bypass
Canon PC745 had paper jam which originated in the bypass tray. I cleared the paper jam, but copier will not work. The paper jam light comes on when I press start, but there is no paper jam.… read more
Russell H.
Russell H.
Printer and Office Tech
Vocational, Technical or Trade Scho
3,420 satisfied customers
I have a Canon pc-941 copy machine. When I run a copy the page
I have a Canon pc-941 copy machine. When I run a copy the page is almost black and the document image is repeated three times. Is there a cleaning procedure other than using the little brush to clean … read more
Russell H.
Russell H.
Printer and Office Tech
Vocational, Technical or Trade Scho
3,420 satisfied customers
I have a canon mf6540 copier....it just started flashing an
I have a canon mf6540 copier....it just started flashing an error message e197...what's it mean?… read more
James
James
Network & System Administrator
Bachelor's Degree
11,237 satisfied customers
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Meet the Experts:

Shefin

Shefin

Printer and Office Equip. Specialist

3,882 satisfied customers

Working as tech support specialist with a worldwide computer manufacturer.

Russell H.

Russell H.

Printer and Office Tech

3,420 satisfied customers

11+ yrs experience, inkjets & lasers, from huge to portable

Andy

Andy

Elec & Comp pro

2,717 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Bernie

Bernie

Printer Technician

1,997 satisfied customers

6+ years experience, Microsoft MCDST/CompTia A+ Certified

Sudipto

Sudipto

Engineer

1,172 satisfied customers

DIploma in Computer Hardware

Md. Sadique

Md. Sadique

Engineer

1,131 satisfied customers

Electronics engineer with 7+ years of experience in repairing office equipments & printers

Handy--Andy

Handy--Andy

Technical

957 satisfied customers

Helpdesk

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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