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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5077
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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I got a new HP Envy desktop and while it recognizes my HP

Customer Question

I got a new HP Envy desktop and while it recognizes my HP 4630 Officejet it does not recognize my HP 1102 Laserjet.
My HP Envy laptop has no problem recognizing both.
Submitted: 1 year ago.
Category: Printers
Expert:  Ashik replied 1 year ago.

Hi and Welcome. My Name is ***** ***** I look forward to assisting you today with your question.

What version of Windows are you using on your Envy desktop ?

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